How can we help you?

To connect Google Drive:
1. Go to Data Workspace
2. Click "Connect Google Drive"
3. Sign in with your Google account
4. Grant SpanInsight permission to access your files

Once connected, you can:
- Import files directly from Google Drive
- Export processed data back to Google Drive
- Export form responses as CSV files to your Drive

To upload a CSV file:
1. Click on "Import Data" in the navigation menu
2. Select "Upload File" from the options
3. Choose your CSV file from your computer
4. Click "Upload" to begin processing

Supported file types: CSV, Excel (.xlsx), JSON
Maximum file size: 100MB
Files are automatically deleted after 24 hours.

To create a new form:
1. Go to "Forms" in the menu
2. Click "Create New Form"
3. You can either:
- Use AI to generate a form by describing what you need
- Build manually using the drag-and-drop builder

Forms can be published and shared with a public link.
Responses are saved locally and can be exported to Google Drive as CSV.

To create a dashboard:
1. Go to "Dashboards" in the menu
2. Click "Create New Dashboard"
3. Add blocks (charts, tables, metrics, or text)
4. Configure each block with your data
5. Save and optionally make it public

Dashboards can import data from Google Drive files using Google Picker.

To publish a blog post:
1. Go to "Publications" in the menu
2. Click "Create New Publication"
3. Write your content using the Editor.js editor
4. Add images, headings, lists, and more
5. Set a title and summary for SEO
6. Click "Publish" to make it public

Published posts get a unique URL you can share on social media.

To reset your password:
1. Go to the login page
2. Click "Forgot Password?"
3. Enter your email address
4. Check your email for a reset link
5. Click the link and enter your new password

The reset link expires after 24 hours for security.
If you don't receive the email, check your spam folder.

To share a project:
1. Open the project you want to share
2. Click the "Share" button in the top right
3. Enter your teammate's email address
4. Choose their role (Viewer or Editor)
5. Click "Send Invitation"

If they don't have an account, they'll receive an invitation to join SpanInsight.
Viewers can only see the project. Editors can make changes.

To use the Enterprise API:

1. Generate an API key in your profile settings
2. Copy the key (it won't be shown again)
3. Use it in your API requests:

Example upload:
```
curl -X POST https://spaninsight.com/api/v1/upload/ \
-H "Authorization: Bearer YOUR_API_KEY" \
-F "[email protected]"
```

API endpoints:
- POST /api/v1/upload/ - Upload a file
- GET /api/v1/datasets/ - List your datasets
- GET /api/v1/health/ - Health check

Note: API keys are hashed for security. Keep them safe.

Tokens are used to access AI features on SpanInsight.

Free tier: 50 tokens per day (resets at midnight)
Premium tier: 5,000 tokens per 30 days

Token costs:
- AI form generation: 10 tokens
- AI code generation: 10 tokens (Thinking mode) 5 tokens (Fast mode)
- Export to Google Drive: 1 token

You can earn bonus tokens by referring friends (+5 permanent daily tokens per verified referral).

If your file upload is failing:

1. Check file size - Maximum is 100MB
2. Verify file format - Supported: CSV, Excel (.xlsx), JSON
3. Ensure stable internet connection
4. Try a smaller file first to test

If the problem persists:
- Clear your browser cache
- Try a different browser
- Contact [email protected]

Common issues:
- File too large: Split into smaller files
- Unsupported format: Convert to CSV or Excel
- Network timeout: Use a more stable connection